Create Your ID
Privacy Policy
How we collect, use, protect, retain, and delete information used to design, order, and manage identification badges.
Effective September 9, 2026
1. Who we are
This policy applies to Create Your ID, operated by ATG Distribution LLC, and to the designer, ordering, proof-approval, order-tracking, and Company Badge Center services available through createyourid.com and designer.createyourid.com. Questions or privacy requests may be sent to orders@createyourid.com or mailed to ATG Distribution LLC, 30400 143rd Ave, Spring Valley, MN 55975.
2. Information we collect
Account and contact information
Name, business or organization, email, phone number, sign-in identifier, company coordinator information, and account role.
Employee badge information
Employee name, job title, department, internal employee ID, work email, badge expiration date, status, issue date, and dated account activity.
Design and order information
Uploaded photos and logos, card text and layout, saved design files, proof approvals, quantity, shipping address, order status, and customer-support messages.
Technical information
Information needed to operate and secure the service, such as browser or device information, IP address, timestamps, authentication records, and error or security logs.
Data minimization: Do not enter Social Security numbers, financial-account details, passwords, medical information, immigration information, or other sensitive data that is not required for a badge. Employee IDs should be internal identifiers, never Social Security numbers. Photos are used as badge artwork; we do not use them to create facial-recognition or biometric-identification templates.
3. How we use information
- Create and administer company workspaces and authorized-user access.
- Enroll employees, produce credentials, preserve status history, and support replacements or reorders.
- Process orders, deliver proofs, record approvals, fulfill and ship cards, and provide support.
- Prevent misuse, secure the service, diagnose errors, enforce our terms, and comply with lawful obligations.
- Improve service accessibility, compatibility, and reliability using aggregated or deidentified information where practical.
We do not sell personal information or use employee badge data for targeted advertising.
4. Company accounts and employee data
The company or organization decides which employees to enroll and what badge information to provide. Create Your ID processes that information to provide the requested badge-management and fulfillment service. Company administrators can view, update, export, and remove records in their workspace. Authorized Create Your ID personnel may access records only when needed for support, security, production, fulfillment, or legal compliance.
The company administrator must be authorized to act for the organization and must provide any notice, permission, or other lawful basis required before submitting an employee’s information or photo. Employees should direct routine corrections or removal requests to their employer; they may also contact us, and we may verify the request with the company account owner before acting.
Use of the Company Badge Center is also governed by the Company Account Terms.
5. Retention and deletion
We keep personal information only for the business purpose described below, a valid company instruction, or a legal, tax, accounting, fraud-prevention, or dispute-resolution need. Our target retention periods are:
| Record | Normal retention |
|---|---|
| Company profile and authorized-user records | While the account is active, then targeted for deletion or deidentification within 90 days after a verified closure request. |
| Active employee badge records | While maintained by the company. Removing an employee deletes the active roster record promptly. |
| Credential activity history | Up to 3 years from the event for accountability, support, and fraud prevention. Removed employees are not named in new removal events. |
| Paid orders, approvals, and transaction records | Up to 7 years after the transaction when needed for accounting, tax, warranty, dispute, or legal records. |
| Production design files and uploaded artwork | While needed to fulfill and support the order, and afterward when the customer requests future reorders; deletion may be requested unless a legal exception applies. |
| Support and security records | Generally up to 3 years for support correspondence and up to 12 months for routine technical/security logs, unless an active issue requires longer. |
Deleted information may remain temporarily in restricted backups until normal backup rotation completes. We may retain a limited record when required by law or reasonably necessary to establish, exercise, or defend legal claims. Device-only designs, photos, company details, and rosters remain in browser storage until the user deletes them, clears browser data, or the browser removes them.
6. When information is shared
We share information only as needed with service providers that support hosting, authentication, payment processing, email, production, shipping, security, and customer support; with authorized company-account users; in a business transfer subject to appropriate safeguards; or when required by law or necessary to protect rights and safety. Payment-card details are entered with our payment processor and are not stored in the Company Badge Center.
7. Security and account responsibility
We use reasonable administrative, technical, and organizational safeguards designed for the nature of the information, including authenticated company access and scoped account records. No online system is guaranteed to be completely secure. Company administrators must protect their sign-in method, limit access to authorized personnel, remove access when duties change, and promptly report suspected unauthorized use.
8. Your choices and requests
You may ask to access, correct, delete, or obtain a copy of personal information associated with you, subject to identity verification, the company’s authority over its workspace, and legal exceptions. Where applicable law grants additional rights, we will honor those rights and applicable response or appeal procedures. We will not unlawfully discriminate against a person for making a privacy request. Email orders@createyourid.com with “Privacy Request” in the subject line.
9. Children’s information
The service is intended for adults and authorized organizations, not for direct use by children under 13. An organization ordering a badge for a minor must have authority to submit the information and obtain any required parent or guardian consent. Please contact us before submitting information about a known child if you are unsure whether your use is authorized.
10. Changes to this policy
We may update this policy as the service or law changes. We will post the revised effective date and provide additional notice when a change is material and the law requires it. The version accepted when a company workspace is created is recorded with that account.